Privacy Policy

At Signature Shawls, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or place an order with us.

By using our website, you agree to the terms described below.

1. Information We Collect

We collect the following information to process your orders and improve your shopping experience:

a. Personal Information

  • Name

  • Phone number

  • Email address

  • Shipping address

b. Order Details

  • Product selections

  • Customization details (name, initials, number)

  • Payment method

c. Technical Information

Automatically collected when you browse our site:

  • IP address

  • Browser type

  • Device information

  • Pages visited

2. How We Use Your Information

Your information is used ONLY for:

  • Processing and delivering your order

  • Contacting you for confirmation or updates

  • Providing customer support

  • Improving website performance

  • Preventing fraud or unauthorized activity

We do NOT use your information for anything unrelated to your order or shopping experience.

3. How We Protect Your Information

We use secure systems and industry-standard measures to protect your personal details, including:

  • Encrypted payment channels

  • Secure checkout

  • Restricted access to customer information

Your data is NOT shared, sold, or rented to any third party.

4. Sharing of Information

We only share your information with trusted partners when necessary:

  • Courier companies (to deliver your order)

  • Payment gateways (to process payments)

These parties are required to protect your data and use it only for the purpose of service.

5. Cookies & Tracking

Our website may use cookies to:

  • Improve your browsing experience

  • Remember your preferences

  • Analyze website traffic

You can disable cookies anytime through your browser settings.

6. Your Rights

You have the right to:

  • Request a copy of your stored information

  • Update or correct your details

  • Ask us to delete your data (if no pending orders exist)

Just contact our support team for any data-related requests.

7. Data Retention

We retain your information only as long as necessary for:

  • Fulfilling your order

  • Legal or accounting purposes

  • Customer service support

After that, data is securely removed.

8. External Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Always review their policies before sharing your information.

9. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on this page. Continued use of our site means you accept the updated policy.

10. Contact Us

If you have any questions regarding this Privacy Policy, feel free to contact us through our support channels or social media platforms.